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Green Homes cares
about your experience with your new home and is here to help address
issues you may encounter. Homeowners should review their New Home
Warranty Manual before submitting this form to determine if your
request is a warrantable item or standard homeowner maintenance.
With the exception of specified emergencies, all service requests
covered under warranty must be submitted in writing. Please use
this form to notify us of warranty concerns. You may fill out
the form below and submit your request through the internet or
fill out a Warranty Request Form (in your Warranty Manual) and
fax it to 918-342-4561.
We will contact you to set an inspection appointment. Our goal
is to complete all warranty work in a timely fashion. Your assistance
in granting access during normal working hours will assist in
achieving this goal. Make yourself available to meet with the
field representative to review items listed and to "sign
off once work has been satisfactorily completed. Service appointments
are available from 9 a.m. to 4 p.m., Monday through Friday. Thank
you for your cooperation.
For emergency requests and all other questions, you may call our
Customer Service Department/Warranty Department at 918-342-4500.
IMPORTANT NOTICE:
If you have an emergency condition with your home that presents
an imminent danger of harm to persons or damage to property, you
should contact emergency service personnel (fire department, etc.)
or the relevant utility provider (gas company, electric company,
etc.) as appropriate. Consult your Homeowner's Manual for contact
information for emergency service personnel and utility providers
in your are. |